Terms & Conditions

These are our general terms and conditions and our privacy policy. Please read them carefully.
We have created this privacy statement to fulfill our commitment to confidentiality. All information remains with Digitali Music and will not be shared with any other company.

The following discloses our information gathering and dissemination practices for this website.

Who are we?
The website www.digitali.at is operated by Harald Mattersberger, a company registered in Austria. Further information can be found here -> Company Info. Digitali Music is dedicated to providing our customers with a friendly and efficient online shopping experience that offers great value for money. Digitali Music is dedicated to your total satisfaction. If you have any suggestions or requests, please email us at info@digitali.at.

Online forms
Our website uses a contact form for customers to request information, products and services. We collect contact information such as your e-mail address, etc. All information remains with Digitali Music. and is treated confidentially. Data will also not be passed on to other companies. By creating a Music account and each time you make a purchase through our site, you give Digitali Music permission to contact you at your email address regarding the purchase. On some pages we may set a “cookie” so that information can be stored and retrieved from the site. For example, multiple requests do not need to fill in the same contact details each time. Users can opt-out of receiving mailings at any time – see the choice/rejection section below.

Our website offers visitors the opportunity to opt-out of receiving information from us by sending an email to info@digitali.at.

Data quality/access
On this website, visitors have the opportunity to change or modify information previously provided by sending an email to: info@digitali.at.

Contacting the owners of the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact info@digitali.at.

Google Analytics
This website uses Google Analytics to analyse how users use the website. The tool uses “cookies”, which are text files placed on your computer, to collect standard internet protocol information and visitor behaviour information in anonymous form. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to Google. This information is then used to evaluate visitor use of the website and to compile statistical reports on website activity for Digitali Music. We will never (and will not allow third parties to) use the statistical analysis tool to track or collect personal data from visitors to our website. Google will not associate your IP address with any other data held by Google. Neither we nor Google will associate an IP address with the identity of a computer user or attempt to associate it with the identity of a computer user. We will not link the data collected on this website to personal data from any source unless you explicitly submit this information via a form on our website.

Order Cancellation
If you wish to cancel your order, please contact us as soon as possible at info@digitali.at. We will process orders within 1-2 days of ordering (subject to weekends and holidays).

Card payment security via Paypal
We currently only use Paypal as payment processor. We are not aware of any documented cases of credit card fraud with our purchasing system over the Internet. We do not store any debt or credit card information at Digitali Music, this is done through our very secure online payment gateway.

You confirm that the credit/debit card used is yours. All credit/debit card holders are subject to validation checks and approval by the card issuer. If your card issuer refuses to authorise payment or we or our authorised representatives are unable to contact your card issuer, Digitali Music will not be liable for any delay or non-delivery and we are under no obligation to notify you of the refusal. Digitali Music is not responsible for any fees charged by your card issuer or your bank as a result of our processing of your credit/debit card payment. You further confirm that all account details provided by you when ordering goods are true and correct.

All goods offered are subject to availability and Digitali Music reserves the right to withdraw any item without notice. Occasionally an item will be sold out and we may receive orders before we can update the website. If you order an item that is out of stock, we will notify you as soon as possible to offer you a refund or alternative item. If no contact is made within 5 working days, we will ship your order and refund the missing item(s). Your legal rights remain unaffected.

Governing law
This contract is subject to Austrian law and the exclusive jurisdiction of the Austrian courts. Your statutory rights are not affected.

Your conduct
You are prohibited from posting material from this website: For which you have not obtained any necessary licenses and/or permissions.

If you have any questions regarding the above information, please contact info@digitali.at.